Shipping

Shipping is free for orders over $300.

PLEASE NOTE – We recommend the signature option for larger goods. Rapallo cannot be held accountable for any lost products if you don’t choose delivery with signature. 

  • Our shipments are processed only by couriers, door to door during business days (no Saturday delivery) and include processing, packaging and handling fees.
  • We do not use post and cannot send to PO boxes
  • After payment is received we ship the same day if the stock is available
  • We courier products in courier packs or boxes and these usually require signing for
  • South Island usually takes two working days on packages
  • Rural deliveries may take up to two to three days and have a small surcharge
  • A work delivery address is preferred unless someone is home
  • We will always try and combine more than one item into the same package to save cost where possible, but sometimes it’s less expensive to send products in two parcels depending on size or weight
  • Rapallo contracts CourierPost and for larger items Fliway or Mainfreight
  • Minimum charge for small orders is set at $5.55, and all shipping rates are calculated based on weight of the product that was purchased
  • To get a quote add your products to the shopping cart and enter your address
  • Shipping rates are subject to change without notice.

TRUSTED BY NEW ZEALANDER'S SINCE 2005. @ RAPALLO WE SUPPLY & STOCK THE LATEST AUDIO VISUAL TECHNOLOGY AND AV DESIGN CONCEPTS.

SUPPORT

Customer support is very important to us. CJ, Bensan, Tokorua or Simon are on-hand for you via Phone, Online Chat, Email and Social Media. We're here to help, no matter if the question is big, or small!

EXPERT ADVICE

We are 100% NZ owned, and our product specialists are here to help you with your questions. Or perhaps pop in & experience our Demo Rooms for the ultimate in "try-before-you-buy".

SAFE & SECURE

We have many Payment Options available to suit your needs. We have extensively tested our platforms to ensure ALL transactions are safe and secure, each and every day

FREE SHIPPING

For all online orders over $300 we offer you FREE shipping anywhere in New Zealand. Best brands, best service and now an unbeatable deal to get the products to you!

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